Privacy Policy

Please read below how your personal data is processed in connection with the operation of our website  https://alahotel.cz/en.

Personal data administrator

The operator of the website and the administrator of personal data is the company Ala hotel s.r.o., IN: 06426786, with its registered office at K Ochozi 1405, 593 01 Bystřice nad Pernštejnem, registered at the Regional Court in Brno – file number C 102021 / KSBR. (hereinafter also referred to as the “Company”).

Contact form

If you sent us a message via the form on our website, we may contact you regarding the content of your message. For this purpose, we process your name, contact details and the content of our communication.

The legal basis of processing is either the negotiations on the conclusion of the contract or our interest in communication with the public, depending on what your message is about.

We process personal data for the necessary time. If the contract is not concluded, we will keep your personal data for a maximum of 3 months from the settlement of your inquiry or request.

Providing personal data

We may share your personal information with our suppliers who provide services or parts of them, e.g. subcontractors. If you represent a partner who provides certain services on our behalf, we may share your personal information with our clients. In the case of problematic receivables, we may pass on cases and related personal data to external agencies or legal representatives.

Our employees will have access to personal data to the extent necessary. We may also share personal information with reliable processors.

Storage of personal data

We use electronic repositories located in the member states of the European Union. This is important because EU countries provide a uniform high level of protection for personal data. This enhances the security of your data.

What are your rights?

Under the law, you have the right to ask us to provide you with information or to perform certain operations with personal data.

Right of access: You have the right to a copy of the personal data we hold about you and to certain information about how we use it.

Right to correct: If you think the information we hold about you is inaccurate, you may request that we update or change it.

Right to object: You have the right to object to the processing we perform for a legitimate interest. For example, if we do not have an up-to-date business relationship with your company, you can request that we no longer contact you.

Right to withdraw consent: If we process personal data with your consent, you can withdraw your consent for further use at any time. However, we usually do not need consent to process personal data.

Right to delete data: In certain circumstances, you have the right to ask us to delete your data, for example if personal data is no longer necessary for the original purpose.

Right to data portability: This is the right to provide personal data in a machine-readable format, which applies to the personal data you have provided to us and which we process for the performance of the contract concluded with you. With regard to the subject of business of our company, this right will be applicable only to a limited extent.

Right to Restrict Processing: In certain circumstances, you have the right to ask us to stop using your personal information, e.g. if you believe that the personal information we hold about you is inaccurate or it is not necessary for us to keep your personal information.

Only you or your agent can submit the application. If we are unsure of the applicant’s identity, we may ask you for more information to verify your identity.

Our obligation to comply with the request in some cases depends on the purpose for which we process your data. Some rights can only be exercised for certain processing purposes or there are exceptions.

Contact information

In case of questions or requests regarding the processing of personal data, you can contact us via email address info@alahotel.cz. You can also contact us at our registered office or by telephone numbers listed on our website.

 

COOKIES INFORMATION

This document describes how the operator of the website https://alahotel.cz uses cookies when you use our website. The operator of the website is the company Ala hotel s.r.o., IN: 06426786, with its registered office at K Ochozi 1405, 593 01 Bystřice nad Pernštejnem, registered at the Regional Court in Brno – file number C 102021 / KSBR (hereinafter also referred to as the “Company”).

What are cookies?

Cookies are small text files that are stored on your computer, smartphone or other device when you browse websites or applications that allow the user to be recognized. The information stored in cookies may relate to your browsing habits or may contain a unique identification code that allows the website to recognize you the next time you visit.

How can cookies be used?

When you visit our website, we store information related to your visit in your browser, usually in the form of cookies. This is information about your preferences, devices, or what you have been viewing. We use this information to tune our website to your satisfaction, to create relevant marketing campaigns and to share content on social networks. Here you can choose which cookies we can store from your browser

Necessary cookies

These cookies are necessary for the proper functioning of the site, they allow you to navigate the site and ensure right functionality. For example, they include security of Google Forms by reCAPTHA.

In connection with preferential cookies, we typically collect and process the following types of data: content and changes in the cart, language selection.

If personal data is processed, the basis of processing is our legitimate interest.

Analytical cookies

They help track the number of visitors and also the source of the traffic, which allows us to improve site performance. We can determine which pages are the most popular and which are not popular, and we can also track how visitors navigate the site. We only use aggregated data from which we do not know your identity. If we use third-party cookies, our partner may link this information to other data that he has about you, for example, because you use their services. If you do not enable cookies, we will not know when you visited our site.

For analytics purposes, we typically collect and process the following types of data: traffic frequency, time spent on a particular page.

If personal data is processed, the basis of processing is our legitimate interest. However, if there may be a link to our partner’s data, the legal reason is the consent you gave when allowing the type of cookie.

 

Social network buttons

They allow you to share content on social networks such as Facebook and Twitter or play videos. If you click on a social network button or video, the social network may store a cookie in your browser. We do not use these cookies in any way. The collection and use of information is governed by the conditions of the network operator.

The basis of processing personal data for sharing content with social networks is the consent that you gave when you allowed the type of cookie.

The following table describes the types, categories and purposes of cookies on this website.

Cookies in PDF format

Warning: Third parties may also use cookies when operating their websites or applications. If you click on an external link on our website, we are not responsible for the use of cookies on such websites.

Cookie settings

You can always adjust your cookie settings by clicking on the “Manage cookies” button in the lower right corner of the website

Rights of data subjects

Information on your rights that you have in connection with the processing of personal data when using cookies can be found on this page, see the main heading of the Privacy Policy.

Document validity

This document is valid from 26.4.2021.